Good landlords produce good tenants

Finding — and keeping — good tenants, Toronto Star, 19 Feb 2006

Thomas Ho owns two condo units that he rents out. He thinks landlords should respect tenants and treat them as customers.

"Give them some leeway," he says. "I've had cases where the cheques bounced, but I didn't think anything of it. As soon as the tenants realized the cheque bounced, they contacted me and apologized and deposited the money in my bank account right away.

"I've also seen other landlords who freaked out the first time such a thing happened. This can turn a good tenant into a bad tenant."